Setting things up.

Current note

Due to the intensified Corona situation, counseling sessions can only take place by telephone and online until further notice.

Make an appointment

If you would like to make an appointment for an individual counseling session (study advisory or psychological counseling), you can schedule it with us either during our telephone office hours or by e-mail.

Please also let us know whether you would like an in-person consultation, online counseling, or counseling by phone.

Notes for in-person consultations


By appointment only

In-person consultations require prior registration and making an appointment.


No cold symptoms

Please only come to your appointment if you do not have any cold symptoms and feel healthy.


No additional persons

If possible, please do not bring additional persons to your consultation.


Please be on time

Please be sure to arrive on schedule for your appointment and wait in the designated waiting area until called in.


Obligatory wearing of FFP2 masks

FFP2 masks must be worn at all times inside the building, including during your consultation.


3G documentation required

In accordance with current regulations, Covid vaccination/recovery/testing ("3G")* documentation is required and your ID card.

a) Proof of vaccination with one or more vaccines listed online by the Paul Ehrlich Institute at Anyone who has only received a single Johnson&Johnson dose no longer counts as fully vaccinated. They will need to carry proof of a negative test with them (rapid antigen test performed no more than 24 hours ago, or PCR test performed no more than 48 hours ago). If they have been given Moderna (Spikevax) or BioNTech (Comirnaty) as a second vaccine dose, they will be deemed to be fully vaccinated 14 days after receiving it.

b) Proof of recovery; documented previous infection with coronavirus SARS-CoV-2, with the test performed a minimum of 28 days and a maximum of three months ago (90 days).

c) Test certificate: Tested persons are those who have received a negative result certified in accordance with the Ordinance on Coronavirus Testing and Quarantine of the State of North Rhine-Westphalia (Corona-Test-und-Quarantäneverordung) from a rapid antigen test performed no more than 24 hours ago, or from a PCR test performed by a recognized laboratory no more than 48 hours ago.

d) d) Due to obligatory testing in schools, high-school students are considered tested except while on school break (student ID required!).

Avatar Study Advisory and Counseling Service

Central Study Advisory and Counseling Service

Studienberatung: | Psychologische Beratung:

2. Floor

Poppelsdorfer Allee 49

53115 Bonn, Germany

+49 228 73-7080

Office hours and brief consultations via phone

Brief consultations via phone / Appointments

Mondays, Tuesdays, Thursdays 
08:30 am – 10:30 am
02:30 pm – 03:30 pm

Office hours

Detailed consultations by appointment. Appointments with Psychological Counseling are also available outside the office hours.

Mondays, Tuesdays, Thursdays 
09:30 am – 12:00 pm
01:30 pm – 04:00 pm

Wednesdays and Fridays closed

Telephone counseling for students with doubts
Please feel free to call with any questions concerning doubts about your studies, transferring to another academic discipline or university or withdrawing from university altogether.

2:30 pm – 4:30 pm
+49 228 73-5520

Already made an appointment?

If you already have an appointment for a consultation (not for psychological counseling), feel free to download and print our registration form at home, fill it out at your leisure and then send it to us or bring it with you to the meeting.

Study Advice and Support

Individual. Confidential. Unbiased.

Be it in a brief consultation or an individual counseling session – we will take your concerns seriously and discuss them with you in an open, unbiased way. More...2

© Volker Lannert
Eine Wissenschaftlerin und ein Wissenschaftler arbeiten hinter einer Glasfassade und mischen Chemikalien mit Großgeräten.
© Dr. Thomas Mauersberg

Psychological Counseling

Solution-oriented. Confidential. Impartial.

In personal meetings, our counselors offer (preventive) advice regarding psychological concerns, insecurities or problems that negatively impact your quality of life or academic success. More...32

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