Make an appointment

If you would like to make an appointment for an individual counseling session (study advisory or psychological counseling), you can schedule it with us either during our telephone office hours or by e-mail.

Please also let us know whether you would like an in-person consultation, online counseling, or counseling by phone.

Notes for in-person consultations


By appointment only

In-person consultations require prior registration and making an appointment.


No cold symptoms

Please only come to your appointment if you do not have any cold symptoms and feel healthy.


No additional persons

Where people meet, there is still a risk of infection. Therefore, to reduce contact, please refrain from using an accompanying person in the consultation if possible.


Please be on time

Please be sure to arrive on schedule for your appointment and wait in the designated waiting area until called in.


Wearing of FFP2 masks

Wearing of a FFP2 mask is recommended throughout the building and during the consultation. In addition, we ask you to ensure that the minimum distance is observed

Avatar Study Advisory and Counseling Service

Central Study Advisory and Counseling Service

Studienberatung: | Psychologische Beratung:

2. Floor

Poppelsdorfer Allee 49

53115 Bonn, Germany

+49 228 73-7080

Office hours and brief consultations via phone

Brief consultations via phone / Appointments

Mondays, Tuesdays, Thursdays 
08:30 am – 10:30 am
02:30 pm – 03:30 pm

Office hours

Detailed consultations by appointment. Appointments with Psychological Counseling are also available outside the office hours.

Mondays, Tuesdays, Thursdays 
09:30 am – 12:00 pm
01:30 pm – 04:00 pm

Wednesdays and Fridays closed

Telephone counseling for students with doubts
Please feel free to call with any questions concerning doubts about your studies, transferring to another academic discipline or university or withdrawing from university altogether.

2:30 pm – 4:30 pm
+49 228 73-5520

Already made an appointment?

If you already have an appointment for a consultation (not for psychological counseling), feel free to download and print our registration form at home, fill it out at your leisure and then send it to us or bring it with you to the meeting.

Study Advice and Support

Individual. Confidential. Unbiased.

Be it in a brief consultation or an individual counseling session – we will take your concerns seriously and discuss them with you in an open, unbiased way. More...

© Volker Lannert
Eine Wissenschaftlerin und ein Wissenschaftler arbeiten hinter einer Glasfassade und mischen Chemikalien mit Großgeräten.
© Dr. Thomas Mauersberg

Psychological Counseling

Solution-oriented. Confidential. Impartial.

In personal meetings, our counselors offer (preventive) advice regarding psychological concerns, insecurities or problems that negatively impact your quality of life or academic success. More...

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