Tackling problems, finding ways forward.

Current notice

Unfortunately, we are only able to offer counseling sessions by phone due to the current pandemic.

Psychological Counseling

In personal meetings, you can obtain counseling – including preventive advice – regarding psychological concerns, insecurities or problems that can have a negative impact on your quality of life or academic success. Our counselors will help you develop new perspectives, your own constructive solutions and strategies to tackle challenges. If needed, we can also advise you on finding therapy and/or put you in touch with someone who will be able to help. In addition, you can take advantage of our group sessions, which focus on specific issues and target groups.

Come and seek counseling early so that your problems do not fester.

Our counselors

Avatar Kerp, (PP)

Dipl.-Psych. Claudia Kerp, (PP)


Quantiusstraße 1

53115 Bonn, Germany

Avatar Neufeldt, M.Sc. (PiA)

Laura Neufeldt, M.Sc. (PiA)


Quantiusstraße 1

53115 Bonn, Germany

Avatar Zilligen (PP)

Dipl.-Psych. Anne Zilligen (PP)


Quantiusstraße 1

53115 Bonn, Germany

Make an appointment

Psychological Counseling

Psychological counseling is available by appointment. Please be aware that, for legal reasons, you are required to consent to the collection and processing of your personal data before a consultation can be held. To do this, please complete the digital registration and data protection forms.

Contact information

+49 228 73-7080


Appointments can be made over the phone
Mon-Thu 8:30 am to 10:30 am and 2:30 pm to 3:30 pm.

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Questions and answers

Common reasons for seeking counseling include stress, self-doubt, anxiety, problems with concentration and motivation, negative thoughts, depressive moods, understanding symptoms, lethargy, procrastination, detrimental learning and working strategies, examination issues, difficulties making decisions or settling in as well as personal challenges. These and many other problems can impair your quality of life and get in the way of academic success.

If you are experiencing issues of this kind or would simply like to talk about something weighing on your mind, do not hesitate to get help and make an appointment at an early stage.

Our team of counselors is made up of qualified psychological psychotherapists (PPs) and a trainee psychological psychotherapist (PiA). They are bound by their duty of professional discretion and will, of course, treat your concerns in confidence. Nobody will be told about your visit to Psychological Counseling or the matters discussed without your express permission.

How long you will have to wait depends on the demand for consultations. As the waiting time can be as much as a few weeks if demand is high, please make your appointment as early as possible.

It is often the case that even a single consultation, potentially with a few follow-up sessions, can help you regain clearer sight of your own possibilities and develop coping strategies and ideas for solutions. How long counseling lasts will vary from person to person depending on what is being discussed, although the average is between one and three appointments.

Psychological counseling sessions are held in the offices at Quantiusstr. 1, 53115 Bonn, Germany, on the third floor (rooms 2.217 and 2.218). To enter the building, press the bell beside the sliding door on the first floor, and someone will open it for you. Please ring punctually at your agreed time to ensure that your consultation runs smoothly. We cannot guarantee that you will be able to get into the building any earlier because the psychologists are generally busy with consultations.

Once you have made an appointment with Psychological Counseling, you can complete our registration form and declaration of consent to the collection and processing of your personal data at home and either bring them along to your session or email them to us in advance. Whilst the law requires you to have given your consent to your personal data being collected and processed before the consultation can take place, the information you provide on the registration form is voluntary and is primarily intended to help structure the conversation you will have during counseling. Your name and contact details will be used to arrange any follow-up appointments required. All other personal data is anonymized and is only collected for statistical purposes.

Individual consultations from Psychological Counseling are free of charge.

The counseling we provide is a preventive support service that is focused on resources and solutions and geared towards helping people help themselves. It is not the same as psychotherapy, which is a service provided under your health insurance and is about identifying and curing or alleviating diagnosed psychological conditions classified as disorders. Psychological counseling from the Central Study Advisory and Counseling Service at the University of Bonn does not provide any diagnoses or psychotherapy services. It cannot replace any psychotherapy that has been deemed necessary. However, psychological counseling can help to obtain an initial impression of whether psychotherapy might be an advisable course of action.

We are only able to offer counseling to University of Bonn students due to limited staffing.

Other counseling services and emergency contacts

You can find a selection of the counseling services and institutions available in Bonn in several places, including our Psychological and Social Counseling flyer.

University psychotherapy outpatient clinic

Part of the Department of Psychology at the University of Bonn, the university psychotherapy outpatient clinic provides a range of professional psychotherapy services. There is a fee for using the service, with the cost of treatment settled via statutory health insurance. People with private health insurance are also entitled to seek treatment.

Eine Wissenschaftlerin und ein Wissenschaftler arbeiten hinter einer Glasfassade und mischen Chemikalien mit Großgeräten.
© Pixabay von Pexels


In the event of a mental health emergency or a severe psychological crisis, you can contact the hospital below at any time of day or night:

LVR-Klinik Bonn
Kaiser-Karl-Ring 20
53111 Bonn, Germany

Phone: +49 228 551-1

If you or another person are in severe danger, you can call the fire department on 112 or the police on 110.

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