Tackling problems, finding ways forward

Psychological counseling

The Central Study Advisory and Counseling Service offers psychological support to students and doctoral candidates at the University of Bonn who are facing mental health issues that can get in the way of their degree program or doctorate. If needed, we can also advise you on finding therapy and/or put you in touch with someone who will be able to help. We distinguish between psychological clearing and (one-to-one) psychological counseling in terms of the services we provide. You can also take advantage of our workshops and coaching, which focus on specific issues.

Come and seek counseling early so that your problems do not fester.

Psychological clearing

The nature and severity of mental health issues can vary considerably. Students often find it hard to gauge at what point they are able or entitled to seek psychological counseling or treatment and who they should turn to with their problem.

The aim of our psychological clearing service is to help you assess your current situation, direct you toward suitable counseling services and facilities and show you how you can get treatment if needed. You can make use of psychological clearing anonymously.

Please be aware that it is not a drop-in service for emergencies. If you are suffering a mental health crisis or emergency, the emergency ambulances operated by local mental health clinics are on hand around the clock. You can find their contact details further down this web page.

Current information

From April 2024, the psychological clearing will take place exclusively online via Zoom on the first Thursday of the month. The first date is therefore 04.04.2024. You can dial into the Zoom meeting here at 10 a.m.

Psychological clearing office hours


Every Thursday, 10 am to 11 am

You do not need to sign up or make an appointment in advance. Please arrive in good time for the start of the session and let the people in our office know that you have come for the office hours.

On the first Thursday of the month, the psychological clearing takes place exclusively online. To take part, dial into the Zoom meeting at 10 am. Registration is not necessary.


Central Study Advisory and Counseling Service
Poppelsdorfer Allee 49 (3rd floor)
Rooms 2.009 and 2.012

Online via Zoom on the first Thursday of the month:
Link to the Zoom meeting
Meeting ID: 669 0326 0107
Identification code: 904538

Our counselors

Avatar Schramm

Sandra Schramm

Diplom-Psychologin (psychologist)


Poppelsdorfer Allee 49

53115 Bonn

Avatar Bieler

Luzie Bieler

Psychologin M. Sc. (psychologist)


Poppelsdorfer Allee 49

53115 Bonn

One-to-one psychological counseling

In personal meetings, our counselors offer (preventive) advice regarding psychological concerns, insecurities or problems that negatively impact your quality of life or academic success. Our counselors will help you develop new perspectives, your own constructive solutions and strategies to tackle challenges.


Common reasons for seeking counseling include stress, self-doubt, anxiety, problems with concentration and motivation, negative thoughts, depressive moods, understanding symptoms, lethargy, procrastination, detrimental learning and working strategies, examination issues, difficulties making decisions or settling in as well as personal challenges. These and many other problems can impair your quality of life and get in the way of academic success.

If you are experiencing issues of this kind or would simply like to talk about something weighing on your mind, do not hesitate to get help and make an appointment at an early stage.

Our team of counselors is made up of qualified psychological psychotherapists (PPs) and a trainee psychological psychotherapist (PiA). They are bound by their duty of professional discretion and will, of course, treat your concerns in confidence. Nobody will be told about your visit to Psychological Counseling or the matters discussed without your express permission.

Dates and times for initial consultations are released up to 30 working days in advance. You are welcome to check back every day to see if you can book an appointment yet. This system is designed to reduce your waiting times.

It is often the case that even a single consultation, potentially with a few follow-up sessions, can help you regain clearer sight of your own possibilities and develop coping strategies and ideas for solutions. How long counseling lasts will vary from person to person depending on what is being discussed, although the average is between one and three appointments.

Psychological counseling sessions are held in the offices at Quantiusstr. 1, 53115 Bonn (Google Maps), on the third floor (rooms 2.217 and 2.218). To enter the building, press the bell beside the sliding door on the first floor, and someone will open it for you. Please ring punctually at your agreed time to ensure that your consultation runs smoothly. We cannot guarantee that you will be able to get into the building any earlier because the psychologists are generally busy with consultations.

Individual consultations from Psychological Counseling are free of charge.

The counseling we provide is a preventive support service that is focused on resources and solutions and geared towards helping people help themselves. It is not the same as psychotherapy, which is a service provided under your health insurance and is about identifying and curing or alleviating diagnosed psychological conditions classified as disorders. Psychological counseling from the Central Study Advisory and Counseling Service at the University of Bonn does not provide any diagnoses or psychotherapy services. It cannot replace any psychotherapy that has been deemed necessary. However, psychological counseling can help to obtain an initial impression of whether psychotherapy might be an advisable course of action.

We are only able to offer counseling to University of Bonn students due to limited staffing.

Our counselors

Avatar Kerp

Claudia Kerp

Diplom-Psychologin (psychologist), Psych. Psychotherapeutin (psychological psychotherapist)


Quantiusstraße 1

53115 Bonn

Avatar Neufeldt-Homolka

Laura Neufeldt-Homolka

Psychologin M. Sc. (psychologist), Psych. Psychotherapeutin in Ausbildung (psychological psychotherapist in training)


Quantiusstraße 1

53115 Bonn

Avatar Zilligen

Anne Zilligen

Diplom-Psychologin (psychologist), Psych. Psychotherapeutin (psychological psychotherapist)


Quantiusstraße 1

53115 Bonn


One-to-one psychological counseling is available by appointment. Dates and times for initial consultations are released up to 30 working days in advance. You are welcome to check back every day to see if you can book an appointment yet. This system is designed to reduce your waiting times.

Please be aware that, for legal reasons, you are required to consent to the collection and processing of your personal data before a consultation can be held. To do this, please complete the electronic registration and data protection forms that we will send you.

Our appointments are registered with the scheduling system terminland.de.
You can read the privacy policy for this on the following website.


+49 228 / 73-73 70 80


Appointments can be made over the phone

Monday, Tuesday, Thursday

8:30 am to 10:30 am
and 2:30 pm to 3:30 pm

Workshops and coaching

We regularly organize workshops and coaching sessions for students to strengthen their personal resources and fine-tune their study skills. They address issues such as dealing with exams, time management, leaning strategies and boosting self-esteem.

© ThisisEngineering RAEng/Unsplash

RessourcenStark durch's Studium

The “RessourcenStark durchs Studium” (“Sail through Your Studies”) series of workshops is designed to help you grow your skills and abilities over the long term and strengthen your resources, ensuring that your time as a student is successful and focused on your health.

Severe psychological crises and emergencies

Eine Wissenschaftlerin und ein Wissenschaftler arbeiten hinter einer Glasfassade und mischen Chemikalien mit Großgeräten.
© Pixabay von Pexels


In the event of a mental health emergency or a severe psychological crisis, you can contact the hospital below at any time of day or night:

LVR-Klinik Bonn
Kaiser-Karl-Ring 20
53111 Bonn
Phone: +49 228 551-1

If you or another person are in severe danger, you can call the fire department on 112 or the police on 110.

Suicidal thoughts and suicidal crises

With its #dubistmirwichtig (“you’re important to me”) campaign, the [U25] Deutschland initiative is raising awareness of the help available to young people going through a crisis. Besides offering anonymous email counseling from peers and experts, it also lists details of other counseling providers and services. Its information desk provides key information for those affected and their families, broken down by topic and condition. 

Young people aged 26 or over who are experiencing suicidal thoughts can contact the MANO team: https://mano-beratung.de

Talking makes things easier! TelefonSeelsorge® is one of a number of services that run a 24-hour crisis phone line:

TelefonSeelsorge®, nationwide number in Germany
0800 1110111 (for Protestants)
0800 1110222 (for Catholics)

You can find more information and support on the website of the Deutsche Gesellschaft für Suizidprävention (DGS): www.suizidprophylaxe.de

© [U25] Deutschland

Other counseling providers and services

You can find a selection of the counseling services and institutions available in Bonn in our Psychosocial Counseling flyer.

University Psychotherapy Outpatient Clinic

Part of the Department of Psychology at the University of Bonn, the University Psychotherapy Outpatient Clinic provides a range of professional psychotherapy services. There is a fee for using the service, with the cost of treatment settled via statutory health insurance.

© Dr. Thomas Mauersberg
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