You are here: Home Studying International Students Counseling and service Help Desk

Help Desk

The Help Desk of the International Office offers counseling and support to international students and PhD. candidates - who have been accepted to the University of Bonn - on the following issues: 

  • Pre-departure Information * - First see Before Studying 
  • Problem-Solving Strategies - for matriculated students
  • Accompaniment to Official Administrations ( see Welcome Service below)
  • Advice concerning our Support Services
  • Information on living and working in Germany
 * Please Note: The International Office is not responsible for the application/admission procedure! For questions regarding this matter, please contact:
  • for Bachelor- /State Examination Degree:

⇒ The Studentensekretariat (Registrar's Office)

  • for Master´s Degrees:

⇒ the academic department responsible for the respective course of studies (list of Master degree courses/or International degree programs, bilingual or fully taught in English).

  • Welcome Service for Master and PhD. Students

For Master Students and Ph.D. Candidates without proficient German language skills, we offer the Welcome Service to make your arrival and first steps at the University of Bonn a bit easier. Within the first few days/weeks of your arrival, we would be happy to assist you - on request - with the following administrative procedures:


 ► Signing a lease*
(Please Note: payment of the first month's rent and security deposit are due at signing. *Service is only offered to students who have received a room in a student residence hall offered by the 'Studierendenwerk')

 ► Registration at the Registration Office in Bonn

 ► Opening a Bank Account

 ► Obtaining Health Insurance

 ► Enrolling at the University of Bonn

 ► Contacting the Foreigners' Office for your Residence Permit.

 ► The Welcome Service includes - in case of a handicap (e. g. physical disability) - your pick up from the train- or bus station in Bonn and the accompaniment to your student dorm (from the Studierendenwerk) or other accommodation facilities (other than a hotel). 

The Welcome Service is carried out by students at the University of Bonn. These students will either arrange a private date with you, or will invite you to join a small group of new International Students (due to the large influx of International Students at the beginning of the Winter Semester), to complete the bureaucratic procedures.


For further information, please contact the address below.                                                                                         

Photo International Office

Michael R. Becker
Poppelsdorfer Allee 53, Zi. 1.004
Telephone: 0228 / 73-4407
E-mail: mr.becker(at)    

Office Hours:

Tue, Wed 10:00 am - 12:30 pm
Thu 2:30-5:00 pm and by individual appointment                                                                                 


 Call for donations:

Call for donations

Document Actions